Common Enterprise Wide Data Governance Issues: #4 No clear ownership of data

In many large organisations, it is unclear as to who ‘owns the data’.   There is no one responsible for providing existing data to new projects that require it.   There is no one responsible for measuring, or maintaining data quality.  It is unclear who to ask when looking for information, e.g. to satisfy new regulatory requirements.  This post is one of a series dealing with common Enterprise Wide Data Governance Issues.  Assess the status of this issue in your Enterprise by clicking here:  Data Governance Issue Assessment Process

Impact:
New projects dependent on existing data (especially Master Data) must locate the data from first principles, and face the risk of not finding the data, or identifying inappropriate sources.   New projects dependent on existing data take longer than necessary to complete.  Multiple re-invention of the wheel results in the creation of islands of data, and a maintenance nightmare.

Solution:
Agree and implement the following Data Ownership policies:

  1. Overall ownership for data within the Enterprise lies with the CIO.
  2. Ownership for data within each Business Unit lies with the CIO and the head of the Business Unit.
  3. The CIO and head of each business unit must appoint a person with responsibility for the provision of data from that business unit, to those who require it.  This person is also responsible for the measurement and maintenance of data quality within the business unit.
  4. The CIO and head of each business unit must appoint a single point of contact to handle requests for data / information.

Your experience:
Have you faced the above issue in your organisation, or while working with clients?  What did you do to resolve it?  Please share your experience by posting a comment – Thank you – Ken.

One thought on “Common Enterprise Wide Data Governance Issues: #4 No clear ownership of data

  1. Pingback: Business Rules Case Study « Ken O'Connor Data Consultant

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